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Fishes look that they didn’t travel at all.
Hey Michael, Crystal here. Here's some pictures. They are in a temporary home right now as we're re doing the Amazon habitat with all new massive filt...More
Hey Michael, Crystal here. Here's some pictures. They are in a temporary home right now as we're re doing the Amazon habitat with all new massive filtration. Unfortunately our German Red appears to have a bacterial infection but none of the others are affected. We're treating now with Maracyn.
Hey Michael, Crystal here. Here's some pictures. They are in a temporary home right now as we're re doing the Amazon habitat with all new massive filt...More
Hey Michael, Crystal here. Here's some pictures. They are in a temporary home right now as we're re doing the Amazon habitat with all new massive filtration. Unfortunately our German Red appears to have a bacterial infection but none of the others are affected. We're treating now with Maracyn.
Hey Michael, Crystal here. Here's some pictures. They are in a temporary home right now as we're re doing the Amazon habitat with all new massive filt...More
Hey Michael, Crystal here. Here's some pictures. They are in a temporary home right now as we're re doing the Amazon habitat with all new massive filtration. Unfortunately our German Red appears to have a bacterial infection but none of the others are affected. We're treating now with Maracyn.
Michael,
The discus came in beautiful. They traveled very well and became acclimated to my tank very quickly. The colors on the German Red Turquois...More
The discus came in beautiful. They traveled very well and became acclimated to my tank very quickly. The colors on the German Red Turquois...More
Michael,
The discus came in beautiful. They traveled very well and became acclimated to my tank very quickly. The colors on the German Red Turquoise, Red Base are vibrant. As is the color on the Pearl Pigeon Snakeskin Discus. As always, I am very happy with my order and continue to recommend you in our discus community.
Thanks again,
Daniel
The discus came in beautiful. They traveled very well and became acclimated to my tank very quickly. The colors on the German Red Turquoise, Red Base are vibrant. As is the color on the Pearl Pigeon Snakeskin Discus. As always, I am very happy with my order and continue to recommend you in our discus community.
Thanks again,
Daniel
Michael,
The discus came in beautiful. They traveled very well and became acclimated to my tank very quickly. The colors on the German Red Turquois...More
The discus came in beautiful. They traveled very well and became acclimated to my tank very quickly. The colors on the German Red Turquois...More
Michael,
The discus came in beautiful. They traveled very well and became acclimated to my tank very quickly. The colors on the German Red Turquoise, Red Base are vibrant. As is the color on the Pearl Pigeon Snakeskin Discus. As always, I am very happy with my order and continue to recommend you in our discus community.
Thanks again,
Daniel
The discus came in beautiful. They traveled very well and became acclimated to my tank very quickly. The colors on the German Red Turquoise, Red Base are vibrant. As is the color on the Pearl Pigeon Snakeskin Discus. As always, I am very happy with my order and continue to recommend you in our discus community.
Thanks again,
Daniel
Fish are doing fine. Getting more active today. Beautiful fish.
Fish are doing fine. Getting more active today. Beautiful fish.
It’s been 14 days since I ordered, product has not arrived.
I ordered on Nov 26th. As of today Dec 10th my order has not yet arrived.
After reaching out to customer service I was told to track on usps (I had ...More
After reaching out to customer service I was told to track on usps (I had ...More
I ordered on Nov 26th. As of today Dec 10th my order has not yet arrived.
After reaching out to customer service I was told to track on usps (I had already done that several times). I asked if there was anything they could do to check on the order from their end since it’s been sitting in one city for over a week.
Customer service says once shipped it’s out of their hands, but if I’d like to reorder and pay for overnight shipping they’ll make sure it gets to me. That’s not great customer service.
It would have been nice if they even pretended to care about my order or me as a first time customer.
I will not be ordering anything further from this company.
From Michael: We will continue monitoring this situation. If you don't receive the package within this coming week, I will issue you a full refund or ship you a replacement. Once the package is in USPS's hands, it's out of our control.
After reaching out to customer service I was told to track on usps (I had already done that several times). I asked if there was anything they could do to check on the order from their end since it’s been sitting in one city for over a week.
Customer service says once shipped it’s out of their hands, but if I’d like to reorder and pay for overnight shipping they’ll make sure it gets to me. That’s not great customer service.
It would have been nice if they even pretended to care about my order or me as a first time customer.
I will not be ordering anything further from this company.
From Michael: We will continue monitoring this situation. If you don't receive the package within this coming week, I will issue you a full refund or ship you a replacement. Once the package is in USPS's hands, it's out of our control.
All arrived in good condition. They are very nice. I will make future purchases. Thank you.
All arrived in good condition. They are very nice. I will make future purchases. Thank you.
Fish Arrived in great condition all are doing great, attached are images of our tanks for a future coupon. Thanks again, Misty
The fish arrived. I thought I was going to lose all of them. They were half dead floating upside down, but this morning they are all alive… and need a...More
The fish arrived. I thought I was going to lose all of them. They were half dead floating upside down, but this morning they are all alive… and need a few days to be normal. Ty.
I do not believe this is what I ordered. From Michael: Hi Amanda, you ordered baby fish. They will expectedly look different from my full grown 6” adu...More
I do not believe this is what I ordered. From Michael: Hi Amanda, you ordered baby fish. They will expectedly look different from my full grown 6” adults. If you want exactly what’s in the photos, you need to order larger fish. Rest assured your order was correctly fulfilled.
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